Masterclass Mark Struik: own the customer!

Capturing hostmanship

StendenHMS.tv is the video platform of Stenden Hotel Management School. Everything you always wanted to know about hostmanship and hospitality are explained in short and clear videos. This platform also provides the opportunity for online livestreaming, for instance presentations, lectures or webinars. We believe the world asks for people who can give. People who know how to make other people feel welcome. People whose talent is management and providing service: hostmanship. It’s all about a certain mentality: the motivation to combine hospitality, sincere attention and leadership. A student of the Stenden Hotel Management School is ready for the future and is a ‘game changer’ in the hospitality industry.